• xotels
• 08 Dec, 2021

The key to providing exceptional customer service, and thereby, creating a successful hotel business, starts with hotel operations at the foundation. Losing focus or neglecting operations is likely to cause major performance issues. So how does this work, in times where travel is not fully recovered, and subsequently, staffing levels are not back at what they used to be. Unfortunately, we can’t sit back and wait for better times to arrive. Now is the time to take action and make your hotel stand
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